Refund & Payment Policy

What you pay, and when

Ages 4 to 24 pay the full amount when booking, and there is no booking fee on top.

From 25, a booking amount of ₹1,499 is paid online to hold the slot, and the balance is settled at the clinic by cash, card or UPI.

Where a session costs less than the booking amount, you pay for the session and there is nothing left to settle.

Payment Policy

All services must be paid in advance before the session begins.

We accept payments via UPI, Credit/Debit Cards, Net Banking, and Cash.

Online bookings require full or partial advance payment to confirm the appointment.

Prices of services are subject to change without prior notice.

Packages (if purchased) must be used within the validity period mentioned.

Sessions once booked are time-slot based and reserved exclusively for you.

Late arrival may result in reduced session time without any price adjustment.

Refund Policy

Completed sessions.

Partially used packages.

Missed appointments without prior notice.

Rescheduling of the session.

Full refund, where applicable.

Booking & Cancellation Policy

The booking amount is non-refundable and non-adjustable.

You may cancel or reschedule your appointment at least 24 hours in advance, subject to slot availability. If a new slot is available, we will be happy to accommodate you; however, a new booking must be made and the previous booking amount cannot be transferred or adjusted.

This policy helps us respect and manage both our therapists’ time and your scheduled time, as reserved appointment slots cannot always be reallocated at short notice.