Refund & Payment Policy

Please read our payment, refund, and cancellation terms carefully before booking any services at HPW Therapy Clinics.

Payment Policy

  • All services must be paid in advance before the session begins
  • We accept payments via UPI, Credit/Debit Cards, Net Banking, and Cash
  • Online bookings require full or partial advance payment to confirm appointment
  • Prices of services are subject to change without prior notice
  • Packages (if purchased) must be used within the validity period mentioned
  • Sessions once booked are time-slot based and reserved exclusively for you
  • Late arrival may result in reduced session time without price adjustment

Refund Policy

Once a service is booked and paid, it is non-refundable.

No refund will be provided for:

  • Completed sessions
  • Partially used packages
  • Missed appointments without prior notice

In case of a valid medical reason, rescheduling may be allowed (subject to approval).

If HPW Therapy Clinics cancels a session from our end, you will be offered:

  • Rescheduling, or
  • Full refund (if applicable)

Cancellation & Rescheduling Policy

  • Appointments must be cancelled or rescheduled at least 12 hours in advance
  • Late cancellations may lead to session deduction or no refund
  • No-show (not attending appointment) will be treated as completed session
  • Rescheduling is allowed only once per session (subject to availability)